Shipping & Returns

INTERNATIONAL ORDERS

Shipping fee for international order is $8 and may be subject to additional taxes & duties when crossing the border. Most orders will arrive between 15-30 business days.

Customs Duty

Orders are sold exclusive of sales tax and may be subject to customs duties and import taxes. You need to contact local custom office about the exact cost. Any additional charges or fees for customs clearance must be covered by you. We have no control over these charges and cannot predict what they may be. We are unable to reimburse any costs incurred regardless of the circumstances.

We must declare the full value of the goods. We cannot claim a lower value or mark as a gift. You shipments may be subject to import duties and taxes, which are levied once a shipment reaches your country.

RETURNS

If you are in any way unsatisfied with our products, contact us at info@granite-design.com within 30 days of your purchase in order to arrange a return. International orders may be subject to additional shipping in order to return the purchase.